1. Introduction

​

OneBodyMind Pty Ltd ("OneBodyMind," "we," "us," or "our") is committed to protecting your privacy and ensuring the confidentiality of any information we handle. This Privacy Policy explains how we collect, use, store, and protect personal information in compliance with Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By accessing or using our website or services, you agree to the terms of this Privacy Policy.

​

2. Information We Collect

​

OneBodyMind collects personal information from mental health practitioners who use our co-working space and services under license. This collection is necessary for us to provide administrative services, specifically for administrating client claims. The types of personal information we collect may include:

• Names

• Contact details (such as email addresses and phone numbers)

• Other information necessary for administrative purposes, such as client claim details

​

This information may include sensitive information, including health information, as it relates to client claims. We do not collect personal information directly from clients through our website. The information we collect is provided to us by practitioners as part of our agreement with them. We rely on practitioners to have complied with their own privacy obligations when sharing client information with us.

​

3. Use and Disclosure of Information

​

The personal information we collect is used solely for the purpose of providing administrative services to practitioners and is not disclosed to any other parties except as required by law or with the individual's consent. We may also use this information for related purposes that are reasonably necessary for our functions or activities, as permitted by the APPs.

​

We handle sensitive information, including health information, with extra care and ensure it is used only for the purposes for which it was collected. We do not use or disclose this information for any other purposes without explicit consent or as required by law.

​

4. Storage and Security

​

All personal information collected is stored in PracSuite, a third-party service provider. We take reasonable steps to ensure that PracSuite protects personal information in accordance with the APPs. This includes selecting service providers that have appropriate security measures in place, such as secure storage, access controls, and encryption. We also ensure that only authorized personnel have access to personal information for the purposes of providing administrative services.

​

While we rely on PracSuite to implement these security measures, we remain responsible for ensuring that personal information is protected under Australian Privacy Laws.

​

5. Cookies and Tracking Technologies

​

OneBodyMind does not use cookies, tracking technologies, or any other mechanisms to collect personal information through our website.

​

6. Access and Correction

​

You have the right to access and correct your personal information held by OneBodyMind. To make a request, please contact us using the details provided below. We will handle such requests in accordance with the APPs. Since your personal information is stored in PracSuite, we may need to liaise with PracSuite to fulfill your request.

​

7. Retention of Information

​

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After that, we will destroy or de-identify the information. The exact retention period may depend on legal requirements and business needs, but we ensure that information is not kept longer than necessary.

​

8. Third-Party Privacy Policies

​

For more information on how PracSuite handles personal information, please review their privacy policy at https://pracsuite.com/privacy.

​

9. Your Rights

​

Under the Privacy Act 1988 (Cth), you have the right to:

• Access your personal information held by us.

• Correct your personal information if it is inaccurate, out-of-date, incomplete, or misleading.

• Complain about a breach of the Australian Privacy Principles.

​

To exercise these rights, please contact us using the details provided in this policy.

​

10. Changes to This Policy

​

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this page periodically.

​

11. Contact Us

​

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: 

• Email: info@onebodymind.com 

• Phone: 08 7228 2319

• Address: Unit 12, 154 Fullarton Rd, Rose Park, 5067

​

12. Compliance with Australian Law

​

This Privacy Policy is designed to comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth). OneBodyMind is committed to upholding these principles and ensuring the privacy of individuals whose information we handle.